ask litl faq

How the webbook connects to the Internet?

Sat, 18 Jun 2011 12:25:59 EDT

The webbook needs to be connected to the Internet to function. It does so wirelessly via a modem and/or router - this is also known as Wi-Fi. The signal that produces Wi-Fi comes from an Internet Service Provider (ISP). To get Internet connection and Wi-Fi in your location, you need to contact an Internet Service Provider and sign up for service with them. Some popular ISPs are Comcast, Verizon, AT&T and Time Warner Cable. When the service is hooked up at your home, you should be provided a modem and router. Sometimes they will be one integrated product, but you may also need to purchase these separately. The modem and router create a wireless network to which your webbook connects.

I'm having other problems connecting to the internet but I know my connection is working fine. What now?

Thu, 19 Nov 2009 16:06:03 EST

If you are seeing the message "Cannot reach litl.com" or having any additional problems, please contact asklitl@litl.com or call us at (800) 878-0900 and we will get that fixed for you. You may also check litl.com to check the status of our network.

How does the litl connect to the internet?

Thu, 03 Dec 2009 08:37:22 EST

The litl connects to the internet wherever you have Wi-Fi access.

Turning the litl on and off

Thu, 03 Dec 2009 14:45:51 EST

To turn on your litl: press and hold the power button on the right side of the hinge until you hear a beep.

To turn off the litl: hold down the power button for a few seconds, you will see the screen shrink down to a dot and go black, then release.

To restart: turn off, wait a few seconds, then turn on.

My litl screen has gone dark and won't start, what gives?

Tue, 27 Oct 2009 16:33:29 EDT

The litl needs power. Plug in the power cord and restart. Everything should be how you last left it.

I don't see my wireless network on the list. How do I find it?

Tue, 27 Oct 2009 16:34:08 EDT

It is likely that you have a hidden network. A hidden network does not broadcast its existence, usually for security reasons. If this is the case, you will need to enter its name specifically so the litl can find it. Then click on "Connect to hidden network," near the bottom of the wireless settings screen, and enter the name of the network when prompted. You should then be on your way. If you are still having problems you may want to restart your modem and router or contact your network administrator.

Using the webbook outside the home

Sat, 18 Jun 2011 12:27:01 EDT

The webbook can connect to public Wi-Fi signals, typically referred to as “hotspots.” The public library, coffee shops and transportation hubs are all popular places that have hotspots. Some of these will be free, but others will charge for the connection. Both types may ask you to log into their network. Use caution; not every public internet Wi-Fi signal is created by legitimate sources.

Which Wi-Fi network to choose?

Sat, 18 Jun 2011 12:26:29 EDT

By default, the webbook will attempt to connect to any non-secure/non-hidden or “public” Wi-Fi network that doesn’t require a login. The first time you use the webbook, it will prompt you for which network to use, but after that, your choice becomes automatic. Therefore, you may want to double-check which Wi-Fi network you're connected to by going to the litl OS home page and open the Settings card, then click on “Wireless.” This will show a list of Wi-Fi hotspots (networks) in your area. Make sure that your webbook is only connecting to your own Wi-Fi network. If you’re unsure, please contact litl Customer Support, and we’re happy to help guide you.

Why do you need email addresses for my family members?

Tue, 27 Oct 2009 17:20:30 EDT

Names and email addresses for your family members allow other litl users to find and invite your family to become litl friends.

What's the difference between family and friends?

Tue, 27 Oct 2009 17:19:27 EDT

litl "family" is the group of people all using your litl or linked litls. Be sure to add (and verify) the names and emails of each family member. This way, other litl users can find and invite your family to become litl friends.
litl "friends" are other litl users outside your family with whom you can share cards and channels. To find friends, search by name or email in the Family and Friends card, then send an invitation with a personal message.

What is linking and unlinking?

Tue, 27 Oct 2009 17:18:44 EDT

If you have more than one litl, linking means that they will have the same channels (black cards), and in the future there will be cool intercom features and useful channels for your family. The alarm clock settings and the web cards, however, are unique to each litl. You can name each litl in the settings card.
Want to unlink?
When you want a litl to be separated from the other litls in your household, you can unlink it in the settings card. When you restart the litl and it asks if you have another litl, click no to keep it unlinked. If you want to relink it, click "yes" and enter the "Magic Words" that you can get in the Settings section from one of your other litls.

What can I do in easel mode?

Tue, 03 Nov 2009 19:24:41 EST

Easel mode is an exciting way to view your litl channels. Turn your litl into easel mode and use the wheel and the go button to change channels and browse headlines or photos. Easel mode works great with news and photo channels, Mediawall, Youtube, Vimeo, and Hulu videos.

What are channels?

Thu, 11 Mar 2010 12:30:04 EST

The litl uses several types of channels (in card view as black cards) to display feeds from websites as slideshows and article readers. You can share these channels with your litl friends, or if you have multiple linked litls in your house, they will have the same channels.
Special litl Channels
- We have made special channels for weather, time, facebook, and movies. You can add these to your card view through the card catalog.
News Channels
- News channels take feeds from blogs and news sites and present headlines and article summaries to you. To make a news channel, use a web card to go to the website, then in the right hand side of the toolbar, click add channel. Once you have your news channel, you have the option of going back to the web page, sharing your channel, or viewing articles or pictures as a slideshow.
Photo Channels
- Photo channels turn your online photos from flickr, Picasa, SmugMug, and Shutterfly into fun slideshows. To make a photo channel, open a white web card to the stream, set, or album, and click add channel in the toolbar. You can also make a photo channel under album view in Mediawall.

Which of my cards will work in easel mode?

Wed, 13 Jan 2010 16:56:43 EST

All of your channel cards (black cards) and mediawall work in easel mode. You can watch videos in easel mode (such as from hulu or youtube) by first making the video full screen in laptop mode, then flipping it into an easel.

What is the card catalog?

Tue, 02 Feb 2010 11:22:06 EST

The card catalog is a collection of cards you can add to your litl. Here you can find special litl channels, news channels, and photo channels that we think you might find useful.

Why did I get an error when I tried to watch a YouTube video?

Fri, 24 Jun 2011 13:49:08 EDT

For a short time during the week of June 19, 2011, a change in YouTube’s media player caused videos not to load on the litl webbook. You may have experienced problems playing videos during this time. We apologize for the inconvenience and thank you for your patience. It is now working.

What kind of security does the litl use for the web?

Mon, 16 Nov 2009 10:42:29 EST

The litl's operating system has many security features built into the system to protect you and your information.

Saving Passwords
The litl allows you to save passwords for websites. If you don't want to save your passwords or if you want to clear them off your litl, you can do that in the Settings section under "Web." Note that passwords are only saved on the litl you are using, not across multiple litls.
Web Pop-ups
The litl automatically blocks all web pop-ups, but gives you the option of viewing pop-ups for certain websites. For websites with pop-ups, a bubble will appear and you can select your options. To clear all of the exceptions you've made, use the "Web" tab in the Settings card.

Can I see the text bigger? Or maybe refresh the page?

Tue, 03 Nov 2009 19:25:54 EST

In full view, move the arrow to the toolbar and click "more" to access the find feature, change the text size, refresh the page, and more.

How do I bookmark?

Fri, 30 Oct 2009 11:48:29 EDT

Leaving white cards open on your card screen are the current version of bookmarking. There are many choices for websites that save your bookmarks online, such as Delicious.com or even Yahoo.com.

How do I search?

Tue, 27 Oct 2009 16:44:46 EDT

The default search engine on the litl is google.com. The first way to search is to click on the "Search the Web" box on the top/right of your screen. After you have entered your search criteria, hit the return key (you can also click on the magnifying glass icon). Your results page will open before your eyes. You may also open a "New Web Card" (hint: has a big plus sign on it). The litl will open a blank web page and you can use the search icon at the top of the page.

Does the litl support shortcut keys for browsing the web?

Tue, 27 Oct 2009 16:43:15 EDT

Yes it does. Some of the more handy key commands when you are in full page view are:

alt-tab: display and choose from the different webcards you have open
ctrl-c: copy selected text to the keyboard
ctrl-v: paste
ctrl-k: search the web
ctrl-n: new window
Spacebar- scrolls down
Arrow Keys - scroll up and down on a webpage

How do I download things off the web?

Tue, 27 Oct 2009 16:39:19 EDT

The litl is primarily for use online.

How do I browse the web?

Tue, 27 Oct 2009 16:37:13 EDT

In card view, click on the gray "New Web Card" (it has a big plus sign on it) to open a blank web page. Then, type in a web address, click on one of your most visited sites, or click on the search icon for a Google search.

How do I leave a card?

Tue, 27 Oct 2009 16:37:51 EDT

To go back to card view, use the litl button on your screen or the litl key on the keyboard. You can also delete the card by click on the "X" in the upper right.

How do I use the litl with my television?

Tue, 27 Oct 2009 17:21:03 EDT

It is very easy to use your litl with your television, simply plug an HDMI cable into your litl and your television—your television will mirror everything on your litl.

Printing with the litl webbook

Sat, 18 Jun 2011 12:41:44 EDT

The current option for printing email attachments and documents from Google Docs is to use a web-connected printer. The Hewlett-Packard e-print line (http://bit.ly/9WsHeP) has worked well in our tests.

All you have to do is email what you want printed to a special email address that corresponds to your printer. There are some limitations depending on what brand and model you select.